Frequently asked questions

Japanese (日版), Traditional Chinese (繁中, Hong Kong / Taiwan editions), Simplified Chinese (简中, Mainland China edition), and English (美版). Our Hong Kong location lets us source all four reliably.

Yes. Every graded card passes a PSA / BGS / CGC cert lookup. Sealed boxes retain factory shrink and are inspected by our Hong Kong team. Marketplace sellers post a refundable deposit before listing — forfeit if a card is misrepresented.

Yes. For high-value trade-ins, message us via WhatsApp. For peer-to-peer sales, list your cards on the marketplace.

No. Tier discounts (silver 3%, gold 5%, platinum 10%) apply to shop items only, not P2P marketplace listings.

Yes. We ship from Hong Kong via DHL Express, FedEx International, and EMS to Hong Kong, Taiwan, Singapore, Malaysia, Japan, the United States, the United Kingdom, Australia, Canada, and worldwide on request.

Handling is 0–1 business days; transit is typically 1–7 business days depending on destination and courier.

Free local delivery is included on most orders. We support direct delivery, SF Express station pickup, and SF Express smart locker.

Three third-party grading companies that authenticate Pokemon cards and assign a numeric grade (typically 1–10). Each card is sealed in a tamper-resistant slab with a certification number you can verify against the grading company's database.

Each slab carries a certification number. Look it up on PSA Cert Verification, BGS Lookup, or CGC Cert Verification. TT Poke runs this check for every graded card we list.

PSA 9 (Mint) allows minor flaws like slight off-centre or minor edge wear. PSA 10 (Gem Mint) requires near-perfect centring, sharp corners, clean edges, and pristine surface. PSA 10s carry a substantial premium.

Four steps: (1) cert lookup against the grading company's official API, (2) physical slab inspection in Hong Kong for tamper signs, (3) for marketplace listings, refundable deposit from the seller, (4) escrow shipping with seller deposit as recovery.

Boxes that ship from the manufacturer with shrink retain factory shrink. Some Japanese sets ship without shrink and are listed accordingly. Each carton is inspected for tampering before listing.

Every P2P seller posts a refundable deposit before listing. The deposit is held by TT Poke. If a card is misrepresented, the deposit is forfeit and used to compensate the buyer. Combined with phone-verified accounts, this lets us run a fully escrow-backed marketplace.

15 minutes from the moment a buyer adds a card to their cart. After that, the reservation expires and the card is released.

Disputes are reviewed by the TT Poke team. If a buyer's claim is upheld, the seller deposit is used to issue a refund.

Yes. International resellers can request a quote via the /wholesale page or WhatsApp +852-6414-2825. We supply Japanese, Chinese, and English Pokemon TCG product in volume, with stable monthly supply for confirmed accounts.

Sealed product is sold per carton. There is no pallet minimum. Graded and raw singles are negotiated per parcel.

Bank transfer, FPS, Stripe, and PayPal. Net terms can be arranged after the first paid-in-full order.

Yes. Confirmed wholesale accounts get held allocation against our Tokyo, Hong Kong, Mainland China, and English distributor pipelines.