Did you know?
Over 10 billion Pokemon cards are printed every single year — that's more than one card per person on Earth.
Did you know?
Over 10 billion Pokemon cards are printed every single year — that's more than one card per person on Earth.
TT Poke ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
We collect information you provide directly and information collected automatically when you use our services.
We use collected information for the following purposes:
Our primary communication channel is WhatsApp. When you contact us or place an order via WhatsApp, your phone number and message content are stored on WhatsApp's servers subject to WhatsApp's privacy policy.
We retain WhatsApp conversation records for order processing, customer service, and dispute resolution purposes. These records are kept confidential and only accessed by authorized staff.
We may share your information with:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We use cookies and similar technologies to enhance your experience:
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Transaction records are kept for 7 years for tax and legal purposes. Account information is retained until you request deletion.
Under applicable data protection laws, you may have the right to:
To exercise these rights, contact us via WhatsApp. We will respond to requests within 30 days.
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Your data may be transferred to and processed in countries outside Hong Kong. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email or website notice.
For questions about this Privacy Policy or your personal data, contact us via WhatsApp at +852 6414 2825 or email us. We are committed to addressing your concerns promptly.